Luxury Food Omnichannel Retailer

The brand was struggling to balance short-term concerns and a renegotiation of their 3PL contract with longer-term growth and fulfilment strategy. They were also looking to find significant savings in their supply chain to help improve profitability.

Total savings of £3.5m were identified as ‘quick wins’ with over 20 further opportunities identified for cost savings. A renegotiation strategy to significantly improve 3PL performance was agreed and the in-house team was upskilled to implement it ahead of the key Festive peak.